현재 채용 기회

분류: 면제

직위 유형: 정규직

위치: Oakland, CA (Hybrid; expect to meet once per quarter in person in the Oakland office, and more frequently depending on need)

보고 대상: 최고 데이터 책임자

보상: $135,000 – 145,000, commensurate with experience and location, with generous benefits

이익:

• 20 Paid Holidays
• 20 PTO/SICK
• 고용주 부담 복리후생(치과, 의료, 시력 보험)
• 403B 퇴직연금 매칭
• FSA
• Annual Performance bonus

회사 소개
PCV is a nonprofit community development impact investor that supports small business entrepreneurs and their communities to build economic mobility through the power of inclusive entrepreneurship and a good quality job. We work side-by-side with small business leaders through our unique integrated model: combining impact-first Restorative Capital and Pro Bono Business Advising with our Good Jobs Innovation Lab that propels thriving communities with equitable jobs, climate outcomes, uplifts and amplifies their voices and needs through research and policy advocacy.

We’re a dynamic nonprofit organization with a growing Loan Fund that supports more and more small businesses with loans and pro bono mentoring, creating good jobs in low-and-moderate income communities. With our ambitious 2030 strategy, we are adding systems, processes, partnerships, and software to not only reach underserved entrepreneurs more effectively – and manage the outcomes and impact of our work more efficiently – but also strengthen the CDFI ecosystem to rapidly accelerate good job creation and community resilience with an ethical AI approach. You will be a dedicated teammate with strong analytical, writing, and interpersonal skills who is passionate about serving and empowering small business entrepreneurs and their workers and communities, as well as the mission-driven finance ecosystem.

역할
Are you an experienced researcher who is passionate about studying the economic drivers of upward mobility, wealth-building, and the transformative strategies small business entrepreneurs can implement in their communities? Are you adept at handling qualitative and quantitative data, comfortable working directly in communities, skilled at using culturally aware participatory methods to collect feedback, lived experience, and wisdom of the people we serve? Have you worked with technological innovations, such as voice analytics, natural language processing, and artificial intelligence, to help usher in efficiencies to the research process, without losing the richness and rigor of research insights – or are you curious to? Come join our team!

Why You’re Needed
The role of the Good Jobs Innovation Lab is central to supporting the ongoing development of evidence-based recommendations for small businesses, as they strive to grow and sustain their businesses and invest in their workforce and local economies. In this role, you will ensure that the research produced by the Good Jobs Innovation Lab is rigorous, cutting-edge, accessible, and, most importantly, applicable in the context of underserved communities. This role will also require supervising a team of researchers and working across PCV, such as the Business Advising team, to ensure that the Lab’s research products and findings are streamlined through PCV’s integrated model.

Key Duties and Responsibilities:

• Own and drive the research agenda for the Good Jobs Innovation Lab
  • Collaborate closely with the CEO and Chief Data Officer to create and facilitate a unique and bold research agenda, building on PCV’s long-running national expertise on good jobs for small businesses, and based on PCV’s data capabilities, internal knowledge of gaps in the CDFI ecosystem, stakeholder input, and staff capacity.
  • Oversee the end-to-end management of research studies that collect feedback from PCV’s most important stakeholders: small business entrepreneurs, their workers, and community members who reside in underserved areas.
  • Direct study design, sampling, survey tool creation, methodological considerations, logistics, facilitation, and partnerships with third party teams when necessary.
  • Serve as the primary author on the Lab’s research reports covering timely issues in small business entrepreneurship, closing the wealth gap, and creating good jobs as a critical lever for economic mobility in underserved communities.
  • Publish high-quality, concise research and data stories that advance the use and understanding of data in the CDFI and economic mobility space (on-time and on-budget, estimated quarterly).
  • Lead the cross-team research effort for the creation of PCV’s annual impact report.
  • Spearhead data collection, cleaning, coding, analytics, hypothesis testing, visualization, and the building of compelling narrative arcs to frame findings, in collaboration with the Data Hub team.
  • Collaborate with, or directly supervise, data scientists, data engineers, and/or research analysts to rigorously analyze data and explore lines of inquiry from multiple angles to unearth non-obvious insights and advance our collective understanding of economic mobility.
  • Deploy expertise in qualitative coding, theory, inductive reasoning, topic identification, and develop linkages and explanations between PCV’s interventions, small business performance, and job quality outcomes.
• Partnership with the Radiant Data Hub on AI-assisted earned revenue engagements, and research papers
  • Serve as lead researcher and/or liaison to the Radiant Data Hub’s client organizations as they initiate their own research studies, impact assessments, or field-based evaluations.
  • Support the Hub’s continued development of AIKKA, an AI-enabled smartphone tool used to collect voice feedback from survey respondents across a wide variety of different languages. Work closely with Hub’s data scientists and ML/AI engineers to review AIKKA coded outputs, training parameters, and evaluations and offer guidance on optimizing its outcomes.
  • Work closely with both the Hub and client teams to ensure best practices are followed in research design, analytics, and support the development of strong narrative arcs for communication of insights.
  • When needed, serve as the project lead on research-intensive client engagements.
• Development of robust earned and contributed revenue channels
  • Source and direct fee-for-service partnerships with mission-driven organizations to co-develop research studies and initiatives that center PCV’s issue areas such as small business entrepreneurship, community development, economic mobility, and good jobs.
  • Build strong relationships with foundations and academic institutions to secure grants that support PCV’s research and publication agenda each year.
  • Support the CEO, CDO, program and fundraising teams in gathering relevant data points and collateral to support cases for funding.
• Internal R&D to support Good Jobs Innovation
  • Bring insights from research, annual impact survey, etc. to internal and cross-team conversations with PCV’s small business lending, climate, and business advising teams to foster feedback loops, ensure improved product and service design and delivery in service of improved good jobs outcomes for clients.
  • Track Good Jobs employers in PCV’s lending client portfolio long-term for economic mobility, wealth building outcomes and customer journeys, case studies
  • Support PCV staff to deepening high-impact strategic or place-based partnerships with underserved communities and aligned organizations
  • Own and monitor PCV 2030 impact outcomes and theory of change.
• Thought leadership
  • Lead the creation of collateral – in multiple media – by partnering with other teams at PCV such as Lending, Business Advising, MarComms, and the Radiant Data Hub to spotlight interesting insights that can enhance other products and services and increase PCV’s reach and impact.
  • Present research findings at conferences, academic gatherings, and industry convenings and elevate PCV’s reputation for rigorous research.
  • 기타 직무 및 책임은 언제든지 추가될 수 있습니다.

자격, 기술 및 경험
We strive hard to be a collegial, dynamic, and inclusive place to work. We value new perspectives, original ideas, and different ways of working. You will bring a background of working with dynamic teams and projects, as well as excellent analytical and communications skills that you are eager to apply to complex social problems. You should demonstrate a deep commitment to creating social and environmental benefit, under-invested people, and places.

교육 및 경험

• Masters required/PhD preferred in economics, statistics, or similar social science discipline with demonstrated strong quantitative and qualitative research, writing, report-publishing, and presentation skills.
• 8+ years of relevant professional experience in research, preferably with demonstrated comfort working in the field and community development
• Professional experience in management consulting, strategy consulting, and/or public policy a plus
• Has led teams and managed people in the last 5 years, with minimum of 2-3 years’ experience providing career-advancing, writing, and revenue raising mentorship to direct reports
• Familiar with MS Office Suite with a strong aptitude for learning new software programs and client-facing AI/ML applications quickly
• Considers project management a “superpower”: demonstrated ability to manage various staff, skills levels, ambitious timelines, and numerous dependencies to keep projects, deliverables, and commitments on track and on budget
• Experience building relationships and designing persuasive proposals that convert effectively into advisory revenue, including articulating the business case and strategic alignment with all parties’ organizational missions
• Proven experience and track record with fundraising – grants or earned revenue- in support of the underserved clients and communities PCV serves
• Strong verbal and written communicator who pays close attention to detail and is able to tailor style to suit a diverse set of stakeholders
• Flexibility and comfort with a mission-driven environment, and a small and growing organization
• Fast learner, who demonstrates humility, openness, transparency, empathy, etc., as consistent with PCV values

위치/여행
This is a hybrid position requiring occasional business travel to PCV’s headquarters in Oakland, team retreats, and conferences throughout California and nationwide. Additional travel may be required based on business needs.

지원하려면
관심 있는 지원자는 미국에서 합법적으로 일할 수 있는 자격을 갖추어야 합니다. 이력서와 자기소개서를 이메일로 보내주시기 바랍니다. hr@pcvmail.org with the words “Good Jobs Director” in the subject line. No phone calls, please. 지금 지원하세요.

컴퓨터 소프트웨어:
Microsoft Office including Word, PowerPoint, Outlook, and Excel
Tableau, R/Python required, SQL a plus

Physical, Cognitive, and Work Environment Requirements:

• This position primarily involves clerical, administrative, research, and computer-based work performed in a remote or office environment. The employee must be able, with or without reasonable accommodation, to perform the essential functions of the position, including communicating with others; reviewing, preparing, and presenting information; using a computer and other standard office equipment; and maintaining the attention necessary to complete assigned work accurately and timely.
• Regular computer use and occasional movement within an office or meeting environment may be required. The position also requires occasional business travel to PCV’s Oakland office, California team retreats, and conferences nationwide, generally as described in the Location/Travel section. Reasonable accommodations related to the work environment or travel will be considered in accordance with applicable law.

Disclaimer:

This job description describes the general nature, essential functions, and level of work expected for this position. It is not intended to be an exhaustive list of every duty, responsibility, or qualification.

• Qualified individuals with disabilities must be able to perform the essential functions of the position, with or without reasonable accommodation. PCV will engage in a timely, good-faith interactive process and provide reasonable accommodation as required by applicable federal, state, and local law, unless doing so would impose an undue hardship.
• Employees may be assigned other job-related duties that are reasonably related to the position and consistent with applicable law.
• PCV may modify the duties and responsibilities of this position based on legitimate business needs and consistent with applicable law, including its obligations concerning reasonable accommodation.
• This job description does not create an express or implied employment contract or alter the at-will employment relationship. Either the employee or PCV may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law

고용 기회 균등:
PCV is an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, religious creed, sex, pregnancy, childbirth or related medical conditions, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, genetic information, marital status, reproductive health decision-making, military or veteran status, citizenship or immigration status, or any other characteristic protected by applicable federal, state, or local law. PCV provides reasonable accommodations to qualified applicants and employees with disabilities and for other protected needs as required by law. We live our values of openness, transparency, coming from a place of yes, collaboration, and more; and believe that justice, equity, diversity, and inclusion are fundamental to our success. We are especially interested in candidates who have direct and lived experience with the communities we serve.