Data, Analytics, and AI expertise for your CDFI
Designing responsible technology and AI tools aligned with the mission.
Running a CDFI is tough work, and managing your data is even harder. That's where we come in.
With robust data, you can better understand your client base, their needs, your historical performance, and forecast loan outcomes. We're on-demand data wranglers that embed seamlessly into your team and help you move the needle on economic mobility for underserved small business entrepreneurs. With nearly 30 years of experience in community lending, advising, and impact measurement, we help CDFIs adopt AI solutions ethically to advance impact.
Our Core Expertise
Infrastructure and Automation
Building robust, well-managed data systems is a precursor to adopting AI. Our focus here is to help organizations get their “data house in order” so they can take advantage of more robust and advanced machine learning, AI, and analytics capabilities later in their data transformation journey.
Example Projects: Consolidate disparate spreadsheets and systems to increase data velocity; Implement a data warehouse; Develop automations to increase efficiency
Quantitative Analytics
Build and deploy predictive algorithms to help staff make decisions with rich information at their fingertips: for example, displaying a probability of repayment assigned to each loan application, while simultaneously controlling for bias.
Smart automation reduces administrative burden and frees up staff to build authentic relationships with their customers and communities.
With our flagship tool ImpactLend, CDFIs are able to save up to 40% in underwriters' time to more equitably and responsibly get to yes.
Read our Impact Alpha article on Accessity project here: https://impactalpha.com/how-machine-learning-and-ai-can-be-harnessed-for-mission-based-lending/
Example Projects: Build a predictive impact underwriting model for underwriter decision support; Increase underwriter’s efficiency by up to 40% to help them spend more time in communities
Voice Analytics
AIKKA empowers mission-driven organizations and small- and medium-sized businesses to hear the same richness of employee and customer voices as from a conversation, but uncovered seamlessly, automatically, and at scale through our AI-powered qualitative feedback app.
Our smartphone app helps organizations design, deploy, and scale surveys to gauge employee engagement. The AI engine of AIKKA then helps to automatically code for sentiment, emotion, and topics to uncover insights worth acting on.
Example Projects: Empower Worker Voice through natural language voice feedback; Summarize large populations of voice-based feedback into digestible and actionable insights
Impact Data Storytelling
The most rigorous data analysis falls flat if it is not presented in a way that amplifies individual, and community stories and compels your stakeholders to take immediate action.
Radiant Data Hub uses immersive data storytelling to surface the human signal in data and helps craft impact narratives that artfully meld statistics, quotes, and powerful visual imagery. View a sample of our work here: https://www.dignifiedjobs.org/2025-research
Example Projects: Combine written word narrative and an impactful story arc with powerful images and interactive visualizations
Ready to get started?
From drowning in information to uncovering the hidden assets that tell your story, we find the intersection between your data and humanity.