Privacy Policy

Privacy Policy 

Last updated: September 2025 

  1. Introduction

Pacific Community Ventures (PCV) (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or interact with our website, pacificcommunityventures.org, use our services, or otherwise engage with us. By using our website or services, you agree to the terms of this Privacy Policy (this “Privacy Policy” or “Policy”) is an agreement between us and you, as the user of website. This agreement tells you when this Policy is effective, what information we collect from you, how we might use it, how you can review or change the personal information you provided to us, how we may change this Policy, and the steps we take to ensure that your personal information is protected. 

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website or services. By accessing or using our website, you agree to this Privacy Policy. This Policy may change from time to time (see Changes to This Privacy Policy). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.  

  1. Information We Collect

We may ask you for certain information referred to on our website as “personal information,” which includes information that pertains to your identity. Such information may include, but is not limited to, items such as your name, address, date of birth, age, gender, email address, telephone number, or credit card or debit card number. You may be required to provide personal information to access or use certain parts of our website or features of the site. If you do not provide the requested personal information, you may not be able to access or use the features of the site where such information is requested. We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household. 

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

  • Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website. 
  • Information about your computer and internet connection, including your IP address, operating system, and browser type. 

The information we collect automatically may include personal information, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to: 

  • Estimate our audience size and usage patterns. 
  • Store information about your preferences, allowing us to customize our website according to your individual interests. 
  • Speed up your searches. 
  • Recognize you when you return to our website. 
  • Operate and maintain our website and services 
  • Process transactions and deliver services you request 
  • Communicate with you, including responding to inquiries and sending administrative information. 
  • Send promotional or marketing materials (where permitted by law). 
  • Analyze and improve our website, services, and user experience. 
  • Detect and prevent fraud or other illegal activities. 

The technologies we use for this automatic data collection may include 

  • Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.  
  • Web Beacons. Pages of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).  

You can adjust your browser settings to refuse cookies, but some website features may not function properly. 

  1. How We Share Your Information

We may disclose aggregated information about our users without restriction.  

We may disclose personal information that we collect or you provide as described in this Privacy Policy: 

  • To our subsidiaries and affiliates. 
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. 
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users is among the assets transferred. 
  • To fulfill the purpose for which you provide it. 
  • For any other purpose disclosed by us when you provide the information. 
  • With your consent. 
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes. 
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 
  1. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. 

  1. Our Commitment to Data Security 

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to, maintain security of, and correctly use the information we collect. Personally identifiable information and account activity are also protected through the use of e-mail addresses and passwords. In order to maintain the security of your information, you should protect the confidentiality of such information used to log into your account. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. 

  1. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including: 

  • The right to access the information we hold about you. 
  • The right to correct inaccurate or incomplete data. 
  • The right to request deletion of your data. 
  • The right to object to processing or limit its use. 
  • The right to data portability. 
  • The right to withdraw consent at any time (where applicable). 

To exercise these rights, please contact us using the details below. We may need to verify your identity before fulfilling such requests. 

  1. Survey Communications

From time to time, we will send out surveys to assess client satisfaction with our products and services. We deploy these surveys using the email and/or mobile phone number we have on file for you. You will be asked for your consent before you start responding to the survey, and you have the right to decline to respond. If you do respond to the survey, your responses will be kept in a secure data warehouse and will be viewed by the survey administrator internal to the Company. We will maintain your email and phone number in our files unless you request the information to be permanently deleted from our database. 

  1. Marketing Communications

If you receive marketing emails from us, you may opt out at any time by clicking the “unsubscribe” link in the email or contacting us directly. 

  1. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit. 

  1. Children’s Privacy

PCV intends only persons who are 18 years or older to use this website. We do not knowingly collect information about people under the age of 18. That being said, without additional information, we are unable to determine the age of website visitors. We encourage parents and guardians of children under 18 to regularly check and monitor their children’s use of email and other activities online. 

We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a site user is under age 13, we will promptly delete any personal information in that user’s account.. 

  1. International Data Transfers

If you access our website from outside the United States of America, please note that your information may be transferred to and processed in countries that may not provide the same level of data protection. 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date above and post the new policy on this page. Significant changes will be communicated as required by law. 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at: 

Pacific Community Ventures
1714 Franklin Street 

Ste 100-347 

Oakland, CA 94612 

info@pcvmail.org
(415) 442-4300 

 

 

 

 

PRIVACY NOTICE TO CALIFORNIA RESIDENTS 

This supplemental privacy notice applies to California residents (herein referred to as “you,” “the consumer,” or “California residents”) in order to comply with the California Consumer Privacy Act of 2018 (“CCPA”), the Consumer Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws. 

If you are an employee or job applicant of the Company, please see the CCPA/CPRA Notice to Employees/Job Applicants that is available at this link and is posted in the breakroom for information that is more specific to you and for notice of the categories of information we have collected about our employees and job applicants over the past 12 months. 

Consumer Rights Under the CCPA and CPRA 

The CCPA and CPRA establish several rights for you, the consumer. We do not sell your personal information. 

You have the right to submit several requests regarding the personal information we have collected about you. You may make such a request for disclosure or deletion of personal information twice within any given 12-month period. We will provide responsive information for a period of 12 months preceding the date of your request. We will provide this information to you within a period of 45 days from the date of your request. If needed, we may require up to an additional 45 days to complete the request but will provide notice to you of the need for the additional time prior to the expiration of the initial 45-day period. 

In order to respond to your request, we will need to obtain enough information from you to verify that yours is a valid and legitimate request. This provides further protection for your personal information. 

Right to Request Disclosure of Sensitive and Personal Information 

You may request that we disclose the categories of sensitive and personal information that we have collected about you, the specific pieces of sensitive and personal information that we have collected about you, or both. 

Right to Correct Inaccurate Personal Information 

In the event that any of the personal information we maintain about you is incorrect, you have the right to request that we correct it. 

Right to Limit Use and Disclosure of Sensitive Personal Information 

You may request that we limit the use and disclosure of your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services, and other specific uses delineated in the CCPA and CPRA.  

The CCPA and CPRA define “sensitive personal information” as personal information that reveals any of the following: 

  • A consumer’s social security, driver’s license, state identification card, or passport number; 
  • A consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; 
  • A consumer’s precise geolocation; 
  • A consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; 
  • The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; 
  • A consumer’s genetic data; 
  • The processing of biometric information for the purpose of uniquely identifying a consumer; 
  • Personal information collected and analyzed concerning a consumer’s health; and 
  • Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation. 

Right to Opt-Out 

You may request that we stop sharing your personal information for cross-context behavioral advertising. We do not share your information for this purpose, but are simply informing you of this right under the CCPA and CPRA. 

Right to Request Deletion of Personal Information 

You also have the right to submit a request that we delete the personal information we have collected about you. There are several exceptions to the consumer’s right to deletion; namely, we may retain your information despite your request for deletion if we require the information in order to do any of the following: 

  • Complete the transaction for which the personal information was collected; 
  • Provide a good or service requested by the consumer or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer; 
  • Otherwise perform a contract between the business and the consumer; 
  • Detect security incidents and protect against “malicious, deceptive, fraudulent, or illegal activity; 
  • Use for internal debugging purposes or to repair software errors; 
  • Exercise free speech, ensure the right of another consumer to exercise free speech, or any other right provided by law; 
  • Use the information to comply with the California Electronic Communications Privacy Act; 
  • Engage in research in the public interest that follows all other privacy laws (with consumer consent); 
  • Enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business; 
  • Comply with a legal obligation; or 
  • Otherwise use the information internally in a lawful manner that is compatible with the context in which the consumer provided the information. 

How to Submit a Request 

We offer consumers two distinct methods for submitting requests to exercise their rights under the CCPA and CPRA: 

  • Calling us at (415) 442-4300; or 
  • E-mail us at info@pcvmail.org. 

Submitting a verifiable consumer request does not require that you have an active account with us, nor are you required to create an account. As previously noted, we will need to obtain enough information from you to verify your request in protection of your information before responding to your request. Information that we may need from you to verify your request may include the following: 

  • Legal name; 
  • Email address; 
  • Phone number; 
  • Date of birth; 
  • Last four digits of your social security number; and 
  • Billing address. 

We may decline a consumer request if the time and resources that must be expended in order to respond to the request outweigh the reasonably foreseeable impact to the consumer from not responding, as provided by California law. 

Requests by an Authorized Agent 

A California resident may use an authorized agent to submit a right to know request or a request to delete. To use an authorized agent to submit such a request, the California resident must provide the agent with written authorization. In addition, the California resident may be required to verify their own identity with us or to authenticate the agent’s authorization. We may deny a request from an agent that does not submit proof, including written authorization from the resident, that the agent has been authorized by the California resident to act on their behalf. However, such requirements will not apply where a California resident has provided the authorized agent with power of attorney pursuant to California Probate Code Sections 4000 to 4465. 

Right to Not be Discriminated Against for Exercising the Rights to Disclosure or Deletion 

We will not discriminate against you for exercising your rights under the CCPA and CPRA. Unless otherwise permitted by the CCPA, the CPRA, or other California law, we will not deny you goods or services, charge you a different rate for goods or services, provide you a different quality of goods or services, or suggest that any aspect of your service will change if you exercise any of your rights enumerated here in this Policy. 

Categories of Information We Collected About Consumers in the Past 12 Months 

We collect personal information about you to enable us to provide goods and services to you, to manage and operate our business, to market our goods and services to you, and to comply with our legal and regulatory obligations. 

We have collected the following categories of information about our consumers in the past 12 months. We have not necessarily collected each category about every consumer. Except as otherwise noted, we retain each of the below categories of information for seven years from the date of your last transaction with us for the same reasons that we collect the information: to enable us to provide goods and services to you, to manage and operate our business, to market our goods and services to you, and to comply with our legal and regulatory obligations. 

Categories of Information (and Retention Period, if different than indicated above)  Source(s) 
Personal identifiers: full name, date of birth  You 
Sensitive personal information: credit card information (number, CVC, and expiration date), online account login credentials for your account with us (username and password)  You 
Non-sensitive personal information: telephone number, mailing address, business name  You 
Commercial information (e.g., transaction information or purchase history)  You 
Internet or other electronic network activity (website activity, or other digital systems, such as internet browsing history, search history, system usage, electronic communications with us, postings on our social media sites)  You 
Audio or visual information – this information is generally retained for a period of seven days  Our security system at our place of business 
Inferences drawn from any of the above categories to create a profile or summary about a consumer's preferences and/or characteristics  You 

 

If you are an employee or job applicant of the Company, please see the CCPA/CPRA Notice to Employees/Job Applicants that is available at this link and is posted in the breakroom for information that is more specific to you and for notice of the categories of information we have collected about our employees and job applicants over the past 12 months. 

Disclosure of Personal Information to Third Parties 

The following chart lists the categories of information that we have collected about our consumers over the last 12 months that we have shared with third parties. We do not sell your personal information. 

Categories of Information  Categories of Third Parties with Whom Information is Shared  Purpose(s) for Sharing the Information 
Personal identifiers: full name, date of birth  Third parties (including government agencies) if required to do so by law, regulation, or court order  To comply with our legal obligations and respond to governmental and/or law enforcement requests 
Sensitive personal information: credit card information (number, CVC, and expiration date), online account login credentials for your account with us (username and password)  Third-party payment processors, including in connection with transactions where we require credit or debit card information. 

Third parties (including government agencies) if required to do so by law, regulation, or court order 

 To facilitate purchases you make with a debit or credit card 

 

To comply with our legal obligations and respond to governmental and/or law enforcement requests 
Non-sensitive personal information: telephone number, mailing address, business name  Third parties (including government agencies) if required to do so by law, regulation, or court order  To comply with our legal obligations and respond to governmental and/or law enforcement requests 
Commercial information (e.g., transaction information or purchase history)  Third parties (including government agencies) if required to do so by law, regulation, or court order  To comply with our legal obligations and respond to governmental and/or law enforcement requests 

We Do Not Sell Your Personal Information 

We do not sell your personal information. However, in the event that we are considering a sale, partial or complete, asset transfer, partial or complete, or other financing matter, we would make any and all necessary disclosures to you before certain information we possess concerning you may be accessed, disclosed, and/or processed by third parties. Such third party access would be governed by a written agreement that limits such access, disclosure, and processing in accordance with the CCPA, CPRA, and other applicable law. 

Our Right to Change Privacy Policy 

The foregoing Policy is effective as of September 2025. We reserve the right to change this Policy at any time by notifying visitors to our website of the existence and location of the new or revised Privacy Policy. Changes to the Policy will be posted to this page, and if changes are significant, a summary of the changes will be posted at the beginning of the Policy. By entering our website and by continuing to use our services, you are accepting all terms and conditions outlined in the above Privacy Policy. 

If you have any questions about this Policy, you may contact us at: 

Phone: (415) 442-4300 

Website: info@pcvmail.org 

Postal Address: 1714 Franklin Street, Ste 100-347 Oakland, CA 94612